We are switching over to a new format of bills. This new way lets you login and see your bill amounts along with lots of other information. The new bills mailed out December 30, 2019. It will provide password information to help you set up your account. Click Here if you have received the new bill and wish to set up and pay online.
We also offer a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Pay Online or by Phone with Credit/Debit Card
You can call 1-844-862-3146 or click PAY YOUR BILL NOW, you will be directed to a secure site to pay your bill. You must have your water bill account number, the amount you are paying and your credit card number.
All payments made after 5:00 PM are received as next day business.
Security & Privacy: We respect and are committed to protecting your privacy. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet. We will not sell your information to anyone.
Refunds: All refunds will be provided as a credit to the credit card used at the time of the transaction.
Pay at our Office or at any Mineola Community Bank
We only accept cash, check, and money order in person. Or, you can leave your payment in our drop box at the office available 24/7. Credit/Debit cards are done online or by phone.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Automatic Bank Draft
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your bill. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply Click Here to download the ACH Recurring Debit Form, fill it out and drop it off or mail it to our office, along with a voided check.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.